Making Your Home Into What You Want.

Shipping & Returns

At Craft Zone Export, we ensure safe and timely delivery of our handcrafted products worldwide. Please read our shipping policy carefully before placing an order.

1. Shipping Locations

We offer domestic and international shipping to most countries. If we are unable to deliver to your location, we will notify you before processing your order.

2. Processing Time

  • Orders are processed within [X] business days after confirmation.
  • Custom and bulk orders may require additional processing time.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods & Delivery Time

We use reliable shipping partners to ensure fast and secure delivery. Estimated delivery time varies based on location:

  • Domestic Shipping: [X] to [X] business days.
  • International Shipping: [X] to [X] business days (depending on customs clearance).

Shipping timelines are approximate and may be affected by external factors such as weather conditions, customs delays, or carrier issues.

4. Shipping Charges

  • Shipping costs depend on the destination, package weight, and selected shipping method.
  • The exact shipping cost will be calculated at checkout.
  • Free shipping may be available for bulk or promotional orders (if applicable).

5. Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees, which are the buyer’s responsibility.
  • Craft Zone Export is not responsible for any delays caused by customs clearance.

6. Order Tracking

Once your order is shipped, we will provide a tracking number via email so you can track your shipment in real time.

7. Lost, Delayed, or Damaged Shipments

  • If your order is delayed beyond the estimated delivery date, please contact us.
  • If an item is damaged during transit, report it within [X] days of delivery with supporting images.
  • We are not responsible for lost shipments due to incorrect address details provided by the customer.

8. Returns & Exchanges

For details on returns and exchanges, please refer to our [Return & Refund Policy].

9. Contact Us

If you have any questions about shipping, feel free to contact us:

Address: Abbas Colony Behind N S Hospital, Sarai Tarin, Sambhal-244303
Phone: +91 94119 51969
Email: info@craftzoneexport.com