FAQs
General Questions
How do I place an order?
To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. When you’re ready, proceed to checkout, where you can enter your shipping information and payment details.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All transactions are processed securely for your safety.
Do you offer international shipping?
Yes, we offer international shipping to a wide range of countries. During checkout, you can select your shipping destination to see available options and costs.
How long does shipping take?
Shipping times may vary based on your location and the shipping method selected. Typically, domestic orders arrive within 3-7 business days, while international orders may take 7-21 business days
Can I return or exchange an item?
Yes, we have a return policy that allows you to return or exchange items within a specified period (e.g., 14 days) from the date of delivery. Items must be unused and in their original packaging. Please refer to our return policy for more details.
Are your products handmade?
Many of our products are handcrafted by skilled artisans, ensuring each piece is unique and made with care. We take pride in promoting traditional craftsmanship.
Do you offer customization options?
Yes, we offer customization options on select products. If you’re interested in a personalized item, please contact our customer service team for more information.
How can I contact customer support?
You can reach our customer support team through the contact form on our website, by emailing us or by calling us We’re here to assist you!